These Terms of Service (“Terms”) govern your access to and use of Watch‑Vault (the “Service”) operated by Interwoven Consulting Group (“we,” “us,” or “our”). By accessing or using the Service at https://www.watch-vault.app/, you agree to these Terms.
1) Eligibility and Account Registration
- You must be at least 18 years old (or the age of majority where you live) to use the Service.
- You agree to provide accurate information and keep it updated.
- You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
2) The Service
Watch‑Vault is a software service intended to help luxury watch dealers and individuals manage watch collections, inventory, contacts, and related documentation.
We may add, remove, or modify features at any time. We’ll try to provide reasonable notice for material changes when practical.
3) Subscriptions, Fees, and Payments
- Current pricing: The Service is currently offered free of charge.
- Future paid features: We may introduce paid plans or paid features (including AI-assisted features) in the future. If we do, we will provide pricing and billing terms at that time, and your use of paid features will be subject to any additional terms presented during purchase.
- Taxes: If paid plans are introduced, you will be responsible for applicable taxes unless stated otherwise.
4) Acceptable Use
You agree not to:
- use the Service in violation of any applicable law or regulation;
- upload or share content you don’t have the right to use (including infringing content);
- attempt to gain unauthorized access to the Service or related systems;
- interfere with or disrupt the Service (including probing, scanning, or testing vulnerabilities without authorization);
- introduce malware or harmful code;
- scrape, reverse engineer, decompile, or attempt to extract source code except to the extent such restrictions are prohibited by law;
- use the Service to send spam, phishing, or other abusive communications.
5) Customer Content (Your Data)
“Customer Content” means any data, text, images, files, contacts, watch inventory details (including serial numbers), and other content you upload, submit, or store in the Service.
- Ownership: You retain ownership of your Customer Content.
- License to operate the Service: You grant us a limited license to host, store, process, transmit, and display Customer Content only as necessary to provide, maintain, and improve the Service.
- Your responsibilities: You represent and warrant that:
- you have all rights necessary to upload and use Customer Content in the Service;
- your Customer Content and use of the Service comply with applicable law and these Terms.
6) Sensitive / High-Value Information
The Service may store information that could be sensitive in practice (e.g., high-value inventory details, serial numbers, certificate images). You are responsible for deciding what to upload and for controlling who has access to your account and exported/shared data.
7) Third-Party Services and Links
The Service may include links to third-party websites or services, or may support integrations in the future. Your use of third-party services is governed by their terms and policies. We are not responsible for third-party services.
8) Privacy
Our collection and use of personal information is described in our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding personal information, the Privacy Policy governs.
9) Intellectual Property
We (and our licensors) own and retain all rights, title, and interest in and to the Service, including all software, designs, and trademarks, except for Customer Content. These Terms do not grant you any rights to our trademarks or branding.
10) Feedback
If you provide suggestions, ideas, or feedback, you grant us the right to use it without restriction or compensation, unless prohibited by law.
11) Suspension and Termination
- By you: You may stop using the Service at any time.
- By us: We may suspend or terminate your access to the Service if:
- you violate these Terms,
- your use poses a security risk to the Service or other users,
- we must do so to comply with law, or
- the Service is discontinued.
We may delete or disable access to your account and Customer Content upon termination, subject to reasonable retention practices (including backups) and legal requirements.
12) Data Export and Deletion
- Export: We may provide features that allow you to export certain Customer Content (for example, watch inventory details) from within the Service. Export functionality, if provided, may not include all data types or formats (for example, some file attachments or system logs).
- Deleting content: If you delete Customer Content within the Service, we will take reasonable steps to remove it from our active systems.
- Account deletion requests: You may request deletion of your account by contacting [email protected]. After verification, we will take reasonable steps to delete or de-identify personal information and Customer Content associated with your account from active systems.
- Backups and residual copies: Deleted data may persist for a limited period in backups, logs, or archival systems, and may be retained longer where required for legal, security, fraud-prevention, or operational purposes.
- Shared/exported copies: If you have shared Customer Content with others or exported it, you are responsible for managing those copies.
13) Copyright and DMCA Policy
We respect intellectual property rights and expect users to do the same.
A. Reporting alleged copyright infringement (DMCA notice)
If you believe content in the Service infringes your copyright, send a notice to [email protected] with the subject line “DMCA Takedown Request” and include:
- Your physical or electronic signature.
- Identification of the copyrighted work you claim has been infringed.
- Identification of the material you claim is infringing and information reasonably sufficient to locate it (e.g., screenshots, URLs, record identifiers).
- Your name, address, telephone number, and email address.
- A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to